When hp pc hardware diagnostics is installed, it can be launched directly from hp support assistant to test components, such as your hard drive and memory, and identify potential hardware related issues. if the issue cannot be resolved with these tools, hp support assistant can help you find additional support resources specific to your device.. I understand that you are using an hp photosmart 7520 e-all-in-one printer with a computer that recently updated itself to windows 10 and now, when you click the printer icon to open the hp printer assistant you get the "connect a new printer' window.. The hp printer install wizard for windows scans your system for devices, software and drivers and then installs the appropriate software on your pc, such as hp printer assistant or hp solution center..
To get the most supported features from a usb connected printer, install the full feature hp driver. note: if you are looking for the printer software and driver, go to 123.hp.com (printers released in 2013 and later) or hp customer support - software and driver downloads.. Resolve many common issues using hp support assistant’s troubleshooters and automated fixes. for example, if your computer seems sluggish, hp performance tune-up can check and optimize your system to help improve performance.. Step. examine the printer to find your model number. most hp printers place the model number on the front or back of the printer. step. visit the hp support website to download the appropriate drivers..